Motor Breakdown Cover provided by LV= Britannia Rescue

Welcome to your dedicated Age Co customer area for Motor Breakdown Cover, provided by LV= Britannia Rescue. On this page, you’ll find a range of useful details and documents to help you manage your policy.

Woman calling for car repair service
Get in touch

Contact LV= Britannia Rescue

If you’d like to change, review or talk about your existing policy, please get in touch with the LV= team.

To discuss an existing policy, please call: 0330 678 7150. For Text Phone first dial 18001

Lines are open:
Mon to Fri: 8am - 8pm
Sat and bank holidays: 9am - 5pm
Sun: 10am - 4pm

Calls will be recorded.

Our partnership

Our partnership with Liverpool Victoria Insurance Company Limited (LV=)

At Age Co, we pride ourselves on working with expert partners to provide products and services that best meet our customers’ needs. That’s why we’re pleased to work with LV=.

With its customer-at-heart approach, LV= is well placed to deliver Age Co’s aim of helping people make the most of later life whilst providing excellent customer experiences.

LV= has been operating for 180 years. With the company’s insurance expertise and our commitment to improving the lives of older people, we’ll make a good team.

Britannia Rescue is a trading name of LV=.

If you've broken down

What to do if you’ve broken down

If your vehicle faces an issue on the road, try to pull over to the hard shoulder or as far left (if in the UK) as possible. If you are unable to exit your vehicle, stay where you are and keep your seatbelt fastened. If it is safe for you to exit your vehicle, move behind it and and away from the road; if possible, onto a verge or behind a barrier and where you can keep a clear view of any oncoming traffic

Once in a safe position, make a note of your location. If you are covered by Motor Breakdown, provided by LV= Britannia Rescue, you can then call the 24-hour breakdown line: 0330 678 7151 (or +44 (0)1484 435806 from overseas)
Lines are open 24 hours a day. 7 days a week. Calls will be recorded.

Policy documents

Policy Documents

Your policy documents will summarise key information you need to know about your Motor Breakdown Cover with LV= Britannia Rescue.

 

Frequently asked questions

Who do I call if I have a question or need to change my policy?

To discuss your Motor Breakdown Cover policy or make changes, you will need to call the team at LV= Britannia Rescue.

0330 678 7150
For Text Phone first dial 18001

Lines are open:

Mon to Fri: 8am - 8pm
Sat and bank holidays: 9am - 5pm
Sun: 10am - 4pm

Calls will be recorded.

Can I claim back the cost of any repairs?

Your Motor Breakdown policy covers the initial labour cost required to provide assistance at your home or at the roadside. It does not include any labour costs incurred at the garage or the cost of any replacement parts or other materials used to repair the vehicle.

 

Motor Breakdown Insurance is provided and underwritten by Liverpool Victoria Insurance Company Limited. LV= and Liverpool Victoria are registered trademarks of Liverpool Victoria Financial Services Limited and LV= and LV= Liverpool Victoria are trading styles of the Liverpool Victoria General Insurance Group of companies. Liverpool Victoria Insurance Company Limited, registered in England and Wales number: 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number: 202965. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. Britannia Rescue is a trading style of LV=.

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